Access to health services means “the timely use of personal health services to achieve the best health outcomes.”
It requires 3 distinct steps:
1. Gaining entry into the health care system (usually through insurance coverage)
2. Accessing a location where needed health care services are provided (geographic availability)
3. Finding a health care provider whom the patient trusts and can communicate with (personal relationship)
“We can’t get referrals for anything but the big cities”
—Older Woman group participant
Barriers to Optimal Access to Healthcare
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Adults Delayed or had Difficulty Obtaining Care
This indicator shows the percentage of adults aged 18 and over who report having delayed or not received other medical care they felt they needed.
Data Source: California Health Interview Survey, Neighborhood Edition
