Though community engagement and outreach were not significant health needs that emerged from data findings, there was a strong preference for increasing health education and promotion efforts for various issues that ailed the county. The Lake County community agrees that the best investment the county could make is in its children and youth.
"We have to be proactive and not reactive — raise people who will not have a heavy footprint on the entire health system."
—Hospital Physician
Steps to Addressing Social Needs
Connect patients to social needs resources and service within the community such as food pantries, temporary shelter, or heating and cooling assistance through a closed loop referral system.
Residents stated it was very important to them to have area hospitals improve their quality of service by providing the following:
-connections to services that provide shelter, housing, food support
-connections to agencies that provide social support like counseling
-providing a list of all the organizations that give support for housing, shelter, food
The need for language access for patients with limited English proficiency was a strong need expressed by Hispanic key informants because language was deemed essential in establishing relationships of trust with the physician and patient satisfaction.